This page sets out the official contact and support information for Parimatch (operator ID: PMUNITED), operating at https://computer-und-technik-im-wohnmobil.de. It is provided to ensure that customers, prospective customers, and third parties can reach the appropriate channel for account, payment, responsible gambling, and general enquiries, and to describe the tools and policies available to support safe and informed use of the platform.
01Official Contact Details
For all account-related, technical, or general enquiries, customers may contact Parimatch support directly by email at [email protected]. This is the sole official email address for correspondence regarding your account, and customers are advised to disregard any communication purporting to originate from Parimatch that is sent from a different address. A dedicated support page is also available at https://computer-und-technik-im-wohnmobil.de/en/support, which consolidates the available contact options and self-service resources.
02Live Chat & Support Channels
Parimatch provides a live chat facility for real-time assistance, accessible via the Support page and, where applicable, from the payment history section of the platform. Live chat functionality is powered by Salesforce Chat by default, with an Intercom Chat variant available in certain configurations. Response times and availability may vary depending on enquiry volume and time of day; customers requiring urgent assistance with account security or unauthorised access should use the live chat channel in the first instance.
03Responsible Gambling & Player Protection
Parimatch is committed to promoting responsible and safe gambling practices. The following account-level tools are made available to all registered customers to help manage the extent and pattern of their play. Further information regarding the principles underpinning these tools is published at https://computer-und-technik-im-wohnmobil.de/en/responsible-gambling, and account controls can be accessed directly from your account settings.
- Einzahlungslimits (Deposit limits)
- Verlustlimits (Loss limits)
- Wetteinsatzlimits (Bet limits)
- Zeitlimits (Time limits)
04Data Protection & Cookies
Parimatch processes personal data submitted through the website and customer support channels in accordance with its published data protection practices. Details on the use of cookies and similar technologies, including how customers may manage their preferences, are set out in the Cookie Policy, available at https://computer-und-technik-im-wohnmobil.de/en/privacy-policy. Customers with specific data protection enquiries are encouraged to contact [email protected], referencing the nature of their request.
05Business & Affiliate Enquiries
Parties interested in affiliate partnerships or other business-related matters should contact Parimatch directly at [email protected] rather than the general customer support channels, in order to ensure enquiries are directed to the appropriate team.
06General Notes
This contact information is provided for informational purposes and does not constitute a binding offer or contractual term. Parimatch reserves the right to update contact channels, support availability, and related policies from time to time; the current version of this information will always be available at https://computer-und-technik-im-wohnmobil.de/en/support. Customers are encouraged to review the responsible gambling and cookie policy pages periodically for any updates.